FAQ

Frequently Asked Questions

General Questions

Do I need a referral to be seen?
No. Patients may schedule directly. Referrals from primary care physicians, urgent care and emergency care providers, orthopedic surgeons, neurosurgeons, and physical therapy clinics are also welcome.

What conditions do you treat?
We focus on orthopedic, spine, and sports medicine-related pain. View all conditions →

Do you treat patients before and after surgery?
Yes. We work with referring orthopedic surgeons and neurosurgeons both before and after surgery.

Insurance & Billing

What insurance do you accept?
Aetna, Blue Cross Blue Shield, UnitedHealthcare, Cigna, Medicare, and workers' compensation. Learn more →

Are regenerative medicine treatments covered by insurance?
Generally, no. These are cash-based services, and coverage varies by plan.

Treatments

What's the difference between interventional pain management and regenerative medicine?
Interventional pain management includes procedures typically covered by insurance when medically necessary. Regenerative medicine, including PRP and stem cell therapy, is a cash-pay service.

Do you prescribe opioid medications?
Confirm practice's opioid-prescribing philosophy before publishing

Scheduling

How do I schedule an appointment?
Call us at 972-920-9111, or submit our online form. Schedule a Consultation →

Is telehealth available?
Physical therapy prescribed by our pain management physician is available via telehealth for patients who are unable to come into the office. Learn more about physical therapy →

What should I bring to my first visit?
A photo ID, your insurance card, and any relevant imaging or medical records. Workers' compensation patients should bring their claim number.

Ready to Take the Next Step?

Whether you're managing chronic pain, recovering from surgery, or exploring regenerative treatment options, our team is here to help.