Privacy Policy
Last updated: August 1, 2026
Scope
This Privacy Policy describes how SpineLux Pain & Ortho collects, uses, and shares information when you visit spineluxpainortho.com or submit a form on this website. It applies to website and form data only. Protected health information collected during clinical care is governed separately by HIPAA and our Notice of Privacy Practices.
Information We Collect
When you use our website, we may collect:
- Usage data through analytics tools, such as pages visited, time on site, general location (city/region), browser type, device type, and referring website.
- Form submissions when you complete our patient intake form or provider referral form, including name, phone number, email address, date of birth (when provided), location preference, insurance type, reason for visit or referral, preferred contact time, and any other information you choose to enter.
Please do not submit protected health information beyond what is needed to schedule or respond to your request. This website is not intended for emergency communications.
How We Use Information
We use website and form information to:
- Respond to appointment requests and referral inquiries
- Schedule consultations and coordinate follow-up communication
- Improve website content, usability, and patient experience
- Maintain internal administrative and operational records
Third-Party Services
This website uses the following third-party services:
- Google Analytics (GA4) to understand aggregate site traffic and usage patterns. Google may process IP addresses and device identifiers according to its own privacy policies. We do not send form field contents to Google Analytics.
- Google Search Console to monitor search performance and site health. This service does not receive information you submit through our forms.
- Web3Forms to process and deliver patient intake and provider referral form submissions to our team. When you submit a form, the information you enter is transmitted to Web3Forms and forwarded to us by email or our configured notification method. Web3Forms processes submissions on our behalf; see Web3Forms' privacy policy for details on their handling of form data.
No information you enter into our contact or referral forms is shared with Google Analytics or Google Search Console.
Data Retention
Form submissions are retained only as long as needed to respond to your request, schedule care, and meet our administrative and legal obligations.
Your Choices
You may contact us with questions about information collected through this website. You can also use your browser settings or available opt-out tools to limit certain analytics cookies, though some site features may continue to collect basic usage data.
Contact Us
Questions about this Privacy Policy or website data practices may be directed to us at 972-920-9111 or through our contact page.
